Welcome to Medianet!
All Employees of the DSBN have access to resources in Medianet.
Extensions and renewals to existing orders can be done online if the
item is available for the requested period. If you require assistance
or encounter a problem with your request:
- Ext 62749 from your school or any DSBN office
- 905-641-2929 ext 62749 from home or outside the DSBN
For information about kits, literature circles kits, professional
library resources or other specific questions, please contact:
For information about booking specialized equipment such as portable
lighting kits, followspots, portable sound systems, microphones, or for assistance with your school's audiovisual system
Medianet Client Agreement
Borrowers have the responsibility to return items on time.
An automated e-mailed pick-up list itemizing resources scheduled for
pick-up by the courier on the next school day is provided to the
school's office or other designated contact as a reminder.
- Check the You return date on the item's shipping label. If you are
unable to return on this date you must request a renewal on-line, by
email or telephone. An extension to your booking will be provided if
- Many teachers plan months in advance and late returns are not just an
inconvenience, they negatively impact students and their learning;
therefore our overdue rules will be strictly enforced. Please be
committed to returning your resources on time.
When items are returned, Medianet will automatically restore your
Medianet services. Booking privileges can also be manually restored
if the Media Centre is contacted in a timely manner and a reasonable
explanation is offered.
- Medianet clients are notified of overdue items via an automated
e-mail message five times, once each day starting on the 2nd day the
item is late.
- After 7 days your school's principal or designated contact receives
a daily e-mailed list of all of your overdue items.
- At this point, Medianet will automatically withdraw all of your
Medianet privileges. A notice of your change of status to Delinquent
will be emailed to you.
Lost or Damaged Items
The Educational Media and Resource Centre works to maintain each
resource so that it is in the best possible condition when it reaches
It is understood that from time to time items maybe damaged or lost
and to this end, a procedure has been implemented to manage the costs
for those situations.
You are encouraged to notify the EMRC team by email if you find any
discrepancy after comparing what is in the box from to what is on the
label prior to using the resource. You will find included inside the
kit, notification for any of the contents that are not included or
have been substituted.
In order to maintain resources, the EMRC will institute a fee
structure to replace missing and/or damaged parts.
- A re-stocking fee of $5 for small parts requiring replacement
for the functionality of the resource. This does not include
- 15% of the replacement value if a completely new kit is
purchased to replace missing or badly damaged parts. This would
happen in the case where it is cheaper to replace everything as a kit or individual parts are not available.
- Full replacement cost for parts from a kit purchased
individually to be charged. This does include robotics.
- Books, lost or damaged, will have a full replacement cost.
All charges will be to your school. An itemized email will be sent to
and school administration will be copied on the message.
Please direct all questions to email@example.com or call extension 62749.
Educational Media and Resource Centre, District School Board of
91 Bunting Road, St. Catharines, Ontario L2P 3G8